Use the following guidelines and suggested steps to help resolve issues when autodiscover does not complete.
Condition:
Autodiscover does not complete.
What it means:
There is an issue with the VLAN configuration or the servers and UCP Advisor might not be on the same Layer 2 network.
Corrective Action:
- Verify the VLAN configuration on the switch.
- Ensure that the servers and UCP Advisor are on the same Layer 2 network.
If the issue persists, generate a log bundle, and then provide it to Support.