Use the following guidelines and suggested steps to help resolve issues with the vLCM UI not displaying UCP Advisor firmware bundles because the authentication token has expired.
- Condition:
- The vLCM UI does not display the UCP Advisor firmware bundle.
- What it Means:
- The authentication token stored in the HSM cache expired. See the HSM pod logs:
[root@master ~]# kubectl logs -f <hsm-pod-name> -n ucp 2022-12-06 00:01:19,367 [https-jsse-nio-0.0.0.0-23022-exec-6] ERROR c.h.i.h.impl.PackagesApiServiceImpl.listHWSupportPackages 60 - listHWSupportPackages [401] during [GET] to [https://filemanager.ucp.svc.cluster.local:23019/filemanager/v1/firmware/metadata] [IRestFileManager#getFirmwareMetadata(String)]: [{"path":"https://filemanager.ucp.svc.cluster.local:23019/filemanager/v1/firmware/metadata","message":"Invalid Token provided.","error":{"message":"Invalid Token provided."}}]