Use the following guidelines and suggested steps to resolve firmware upgrade issues on the HA800 G2/G3 series server models that occur due to incomplete SPV upload to the server or component upgrade failure.
- Condition:
- Unable to upgrade the server firmware. One of the following error is displayed:
Unable to upgrade the firmware on server <server IP address> because of Error response from the upgrade server(workFlowId: 107; errorDescription:Unable to verify the initiation of firmware upgrade.)
ESXi host <ESXi host IP address> is not reachable.
- What it Means:
- The SPV was not successfully uploaded to the server or one of the server component upgrade failed.
- Corrective Action:
-
- Using SSH, log on to the server's iLO.
- Click the Power button and then select Cold Boot.
- Wait for the server to power on.
- Log on to the vCenter and verify that the ESXi host for the specific server is in the Connected state.
- Re-run the Upgrade Firmware operation for the specific server.