Troubleshooting firmware upgrade issues on DS120/DS220/DS225/DS240 and DS120 G2/DS220 G2 servers

Unified Compute Platform (UCP) Advisor Administration Guide

Version
4.6.x
Audience
anonymous
Part Number
MK-92UCP119-15
ft:lastEdition
2024-09-24

Use the following guidelines and suggested steps to resolve firmware upgrade issues on the following servers that occur due to server configuration:
  • DS120/DS220/DS225/DS240
  • DS120 G2/DS220 G2
Condition:
Unable to upgrade the server firmware due to the following error:
Unable to set power state to On for server <server IP address> because: The operation timed out while awaiting a resource. . Configuration issues. Check configurations.
What it Means:
The BMC must be reset.
Corrective Action:
Reset the BMC, and then re-run the firmware upgrade operation for the specific server:
  1. Using SSH, log on to the server's BMC, and then run the following command:
    reset sp
  2. Wait 15 minutes.
  3. On the Compute > Summary page, click the Refresh icon.
  4. Re-run the Upgrade Firmware operation.