Use the following guidelines and suggested steps to help resolve BMC firmware upgrade failure issues.
- Condition:
- During a compute firmware upgrade, the BMC firmware upgrade fails with the following message:
Get session cookie failed. Error code: 401 Message:{ "error": "Could not login", "code": 1009 } failed.
- What it Means:
The compute firmware upgrade could not be completed.
- Corrective Action:
- Power on the server.
- Reset the BMC.
- Retry upgrading the compute firmware.