Use the following guidelines and suggested steps to help resolve remote gateway IP address issues.
- Condition:
- You see multiple error messages in the UI.
- What it Means:
- After changing the gateway IP address, you see multiple error messages such as "unable to get storage information" or "unable to get drive information".
- Corrective Action:
- Log on to the remote Gateway VM.
- Edit (sudo vi) /opt/hitachi/puma/RESTServer.xml
- Search for the IP address and change it to the new IP address.
<ip_address>172.25.66.245</ip_address>
- Run the following command: sudo puma_adm -re to restart the Gateway service.