Troubleshooting Chrome web browser issues

Unified Compute Platform (UCP) Advisor Administration Guide
Version
4.5.x
Audience
anonymous
Part Number
MK-92UCP119-13
ft:lastEdition
2024-03-11

Use the following guidelines and suggested steps to help resolve issues with the display of UCP Advisor in your Chrome web browser.

Condition:
UCP Advisor UI responds slowly, not at all, or even displays blank pages.
What it Means:
After using the UCP Advisor standalone UI for a long time, the Chrome browser weblink path and the UCP Advisor UI page fall out of synchronization.
Corrective Action:
  1. Log out of your current UCP Advisor session.
  2. Restart the Chrome browser, and then log back in to UCP Advisor.

If the issue persists:

  1. Log out of your current UCP Advisor session, and then clear the Chrome browser cache.
  2. Log back in to UCP Advisor.