When the cause of an error may be related to HDLM but is neither a path error nor an HDLM program error, execute the DLMgetras utility, and then report the collected information to the HDLM vendor or maintenance company if there is a maintenance contract for HDLM. For details about the DLMgetras utility and the information it collects, see DLMgetras utility for collecting HDLM error information.