Troubleshooting involves identifying the cause of the error condition and resolving the error.
General troubleshooting:
- ShadowImage for Mainframe pair issues
- Consistency group pair-split failures
- Pinned data errors
- Extended copy times
- DP-VOL capacity expansion errors
- Service information messages (SIMs)
- SSB codes for ShadowImage for Mainframe
If you are unable to resolve an error condition, please contact customer support.