Troubleshooting applied when using CCI

Provisioning Guide for Open Systems for VSP One Block 85

Version
10.5.x
File Size
3643 KB
Audience
anonymous
Part Number
MK-26VSP1B033-03
ft:lastEdition
2026-06-23

If an error occurs while using CCI to perform the provisioning operations, you might identify the cause of the error by referring to the log displayed on the CCI window or the CCI operation log file.

The CCI operation log file is stored in the following directory.

/HORCM/log*/curlog/horcmlog_HOST/horcm.log

where

  • * is the instance number.
  • HOST is the host name.

This is an example log entry in the CCI window.



For more information about the codes and the descriptions of errors that occur when using CCI to perform Dynamic Provisioning and Data Retention Utility operations, see the Command Control Interface User and Reference Guide.

Troubleshooting global storage virtualization

The following table lists possible problems that might occur while using global storage virtualization and the corresponding corrective actions.

Operation Problem Causes and solutions
Creating an LDEV

The reservation attribute cannot be set for global‑active device.

  • Use DKCMAIN microcode version A0-05-41-xx or later
  • Use the following CCI commands to set the reservation attribute for global-active device.
    • raidcom unmap resource command
    • raidcom map resource command
Deleting an LDEV Virtual information cannot be reset
  • Delete the LDEV with automatic configuration of the virtual storage machine applied.
  • Use the CCI raidcom modify ldev command to reset the virtual information.
Modifying an LDEV or deleting an LDEV The virtual machine cannot be deleted.
  • Edit or delete the LDEV with automatic configuration of the virtual storage machine applied.
  • Verify that no resources remain on the virtual storage machine. If no resources remain, use the following CCI commands to create an empty resource group corresponding to the virtual storage machine you want to delete, and then delete the resource group.
    • raidcom add resource command
    • raidcom delete resource command