Confirm the current state of the ProductRelease resource.
- Check the current phase.
kubectl get productrelease -n iqstudio-operator -w
The following table describes each phase, what it indicates, and the action required.Phase Description Action required Installing Components are being installed or upgraded. Wait. This is normal during installation and upgrade. Retrying The operator is retrying a failed component. Wait. The operator retries automatically. Ready All components deployed successfully. None. Installation or upgrade is complete. Failed All retries exhausted for one or more components. Check operator logs to identify the root cause. RollingBack The operator is rolling back components due to a failure. Wait for rollback to complete. Don’t intervene. RollbackCompleted Automatic rollback finished successfully. Investigate the root cause before reattempting. See Recover after a completed rollback. RollbackFailed Automatic rollback failed; the system is inconsistent. Perform manual cleanup, see Recover after a failed rollback. ValidationFailed Helm charts not found in the registry. Verify image upload before reattempting. - Review the full status, including component details and revision history.
kubectl get productrelease <name> -n iqstudio-operator -o yaml | grep -A 20 status:
- Check the operator logs to identify the cause of the failure.
kubectl logs -l app.kubernetes.io/name=iqstudio-operator \ -n iqstudio-operator --since=10m
- Review the installer log for context on which step failed.
cat logs/iqstudio-bootstrap-errors-*.log