Generate diagnostic log files to provide to technical support for troubleshooting issues related to Disaster Recovery Solution, VSP One File Administrator, and the VSP One File managed file server.
- Go to .
- On the Support panel, click Generate Diagnostic Logs.
- In the Generate Diagnostic Logs dialog box, choose one of the following options:
- Select HDRS to include diagnostics for Disaster Recovery Solution.
- Select System Administrator to include diagnostics for File Administrator.
- Select File Server to include diagnostics for the VSP One File managed file server.
- Click Generate.
Disaster Recovery Solution creates the diagnostic log file with the filename HDRS_Diagonostics_<date>_<time>.zip, where the date and time are the date and time that the log was generated.