Action to be taken for a failure that occurred when configuring a storage cluster (GC)

Virtual Storage Platform One SDS Block and SDS Cloud Troubleshooting Reference

Version
1.19.x
Audience
anonymous
Part Number
MK-24VSP1SDS029-03
ft:lastEdition
2026-04-07

If a failure occurs while you are configuring a storage cluster, troubleshoot it according to the flowchart shown later.

Starting cluster resource creation creates the following directories and files under the directory you specified for "gsUri" during storage cluster configuration.

First layer

Second layer

Third layer

Type

Description

<gsUri>

-

-

Directory

Directory specified for "gsUri" during storage cluster configuration

hsds_installer_<YYYYMMDD>_<hhmmss>_<clusterName>_message.txt

-

File

File containing an error message that is created in the event of storage cluster configuration failure. Handle the error according to the message indicated in the file.

hsds_log_<YYYYMMDD>_<hhmmss>.tar.gz

-

File

Dump log file that is created in the event of storage cluster configuration failure. You will need this file when you contact customer support.

Installation_<YYYYMMDD>_<hhmmss>_<clusterName>

-

Directory

Directory that is created within 10 minutes of resource creation.

InProgress

File

File that indicates storage cluster configuration is in progress.

Completed

File

File that indicates storage cluster configuration is successful.

Failed

File

File that indicates storage cluster configuration is unsuccessful.

InstallationResult.txt

File

File that indicates the execution results of storage cluster configuration. This file is also created when storage cluster configuration is unsuccessful.

InstallationResult.txt has the following structure.

Item

Description

Remarks

InstallationResult

Outputs whether storage cluster configuration is successful or unsuccessful.

  • When configuration is successful: Completed

  • When configuration is unsuccessful: Failed

 

InstallationErrorMessageFile

Google Cloud Storage URI of the file containing an error message that is created in the event of storage cluster configuration failure.

In some cases, the key itself might not be available.

InstallationDumpLogFile

Google Cloud Storage URI of the dump log file that is created in the event of storage cluster configuration failure.

In some cases, the key itself might not be available.

ClusterName

Storage cluster name specified for clusterName.

 

LoadBalancerIPv4Address

IP address of the load balancer.