This section describes the procedure for collecting dump log files of VSP One SDS Block via Google Cloud Storage. Use this procedure to troubleshoot an error that occurred during storage cluster configuration.
- Verify that a directory named "Installation_<YYYYMMDD>_<hhmmss>_<storage-cluster-name>" exists in the directory specified for the "gsUri" parameter in the terraform.tfvars file during storage cluster configuration. YYYYMMDD and hhmmss indicate a time later than the time you started storage cluster configuration. If the directory exists, go to the next step. If the directory does not exist, go back to the original troubleshooting procedure and continue.
- Verify that a file named "Failed" is in the directory confirmed in step 1. If the file exists, go to the next step. If the file does not exist, go back to the original troubleshooting procedure and continue.
- Obtain the file named "InstallationResult.txt" existing in the directory confirmed in step 1, and then verify that the Google Cloud Storage URI is indicated as the "InstallationDumpLogFile" key value in the file. If the URI is indicated, go to the next step. If the URI is not indicated, go back to the original troubleshooting procedure and continue.
-
Download the dump log file of VSP One SDS Block stored in
the Google Cloud Storage URI confirmed in step 3.
Note:
If you are using the gcloud CLI, you can run the following command to display the list of files in the directory.
gcloud storage ls <Google-Cloud-Storage-URI-of-directory>
If you are using the gcloud CLI, you can run the following command to download the dump log files.
gcloud storage cp <Google-Cloud-Storage-URI-confirmed-in-step-3> <any-directory>