Troubleshooting related to remote path status

NML_01

Normal

This remote path is correctly set, and the path can be used for copying GAD.

The remote path status is normal. Recovery is not required.

ERR_02

Initialization Failed

The error occurred when the connection to the remote storage system was initialized due to the following reasons:

• A physical path connection between the local storage system and the remote storage system is not established.
• A connection bettween the local storage system and the switch is not established.
• The unsupported protocol, channel board, or port speed is used for the remote path.

Check the following, and correct them if they are not correct:

• The cable between the ports of the local storage system and the remote storage system or between the ports of the local storage system and the switch of the local storage system is properly connected.
• The serial number (S/N) and model of the remote storage system, the port number of the local storage system, and the port number of the remote storage system are correct.
• The topology (Fabric, FC-AL, Point-to-point) of the ports of the local storage system and remote storage system is correctly set.
• Make sure to use a supported protocol, channel board, or port speed for the remote path.

ERR_03

Communication Time Out

A timeout occurred in a communication between the local storage system and remote storage system.

Check the following, and correct them if they are not correct:

• The remote storage system is powered on, and the remote storage system can be used normally.
• The following network relaying devices are correctly configured, and can be properly used:
  • Connectors
  • Cables
  • Switches (zoning settings)
  • Channel extenders (if channel extenders are connected)
  • Lines and systems connected between channel extenders (if channel extenders are connected)

ERR_04

Path Blockade

Blockage occurred because a path failure or a link failure occurred continuously.

ERR_05

Port Rejected

All resources of the local storage system or remote storage system are being used for other connections. Therefore, the local storage system or remote storage system rejected the connection control function that sets remote paths.

• Remove all remote paths that are not currently used.
• Use the raidcom delete rcu command to remove all remote storage systems that are not currently used.

ERR_06

Serial Number Mismatch

The serial number of the remote storage system does not match the specified serial number.

Check the following, and correct them if they are not correct:

• The serial number (S/N) and model of the remote storage system, the port number of the local storage system, and the port number of the remote storage system are correct.
• The topology (Fabric, FC-AL, Point-to-point) of the ports of the local storage system and remote storage system is correctly set.
• The following network relaying devices are correctly configured, and can be properly used:
  • Connectors
  • Cables
  • Switches (zoning settings)
  • Channel extenders (if channel extenders are connected)
  • Lines and systems connected between channel extenders (if channel extenders are connected)

ERR_10

Invalid Port

The specified port of the local storage system is in the following status:

• The port is not mounted.
• The remote path already exists.
• The unsupported protocol, channel board, or port speed is used for the remote path.

Check the following, and correct them if they are not correct:

• No remote path with the same configuration (the same port number of the local storage system and the same port number of the remote storage system) exists.
• The topology (Fabric, FC-AL, Point-to-point) of the ports of the local storage system and remote storage system is correctly set.
• The following network relaying devices are correctly configured, and can be properly used:
  • Connectors
  • Cables
  • Switches (zoning settings)
  • Channel extenders (if channel extenders are connected)
  • Lines and systems connected between channel extenders (if channel extenders are connected)
• The serial number (S/N) and model of the remote storage system, the port number of the local storage system, and the port number of the remote storage system are correct.
• Make sure to use a supported protocol, channel board, or port speed for the remote path.

ERR_80

Pair-Port Number Mismatch

The specified port of the remote storage system is not physically connected to the local storage system.

Check the following, and correct them if they are not correct:

• The port number of the remote storage system is correct.
• The cable between the ports of the local storage system and the remote storage system or between the ports of the remote storage system and the switch of the remote storage system is properly connected.
• The topology (Fabric, FC-AL, Point-to-point) of the ports of the local storage system and remote storage system is correctly set.

ERR_82

Communication Failed

The local storage system is correctly connected to the remote storage system, but a logical communication timeout occurred.

Check the following, and correct them if they are not correct:

• The port of the remote storage system and the network relaying devices are correctly set.
• The following network relaying devices are correctly configured, and can be properly used:
  • Connectors
  • Cables
  • Switches (zoning settings)
  • Channel extenders (if channel extenders are connected)
  • Lines and systems connected between channel extenders (if channel extenders are connected)

- (hyphen)

In Progress

A remote path is being created or the remote path is being deleted.

Wait until the processing ends.

* Recover the remote path by the following method:

• To use CCI:

  Use the raidcom delete rcu_path command to remove the remote path, and then use the raidcom add rcu_path command to re-create the remote path.

If the remote path is still not recovered after these operations, contact customer support.