You can use the Command Control Interface (CCI) operation logs to troubleshoot global-active device (GAD) operations. The following procedure describes CCI error codes and how to locate and interpret them.
- Open one of the following:
- The CCI window
- The CCI operation log file
- In the log that is displayed, locate the log entry or error code you are investigating. You can use the SSB1/SSB2 error code combination to determine the cause of the error. The error codes are shown to the right of the equal symbol (=) in the log. The SSB1 code is the last four alphanumeric characters to the left of the comma (,). The SSB2 code is the last four alphanumeric characters to the right of the comma (,).
- CCI window sample log entry:
It was rejected due to SKEY=0x05, ASC=0x20,SSB=0xB9E1,0xB901 on Serial#(64015)
SSB1 code: B9E1
SSB2 code: B901
- CCI operation log file sample error code:
11:06:03-37897-10413- SSB = 0xb9a0,2089
SSB1 code: B9A0
SSB2 code: 2089
- CCI window sample log entry:
- Locate the description of the SSB2 error code in the following tables.
For details about errors that are not listed in these tables, contact customer support.
For details about the CCI error codes, see the Command Control Interface User and Reference Guide.
SSB2 error codes for GAD: SSB1 = 2E31, B901, B90A, B90B, B912 or D004
|
Error code (SSB2) |
Details |
|---|---|
|
9100 |
The command cannot be executed because user authentication has not been performed. |
|
B952 |
The specified LU is not defined. A configuration of the storage system might have been changed. Restart CCI. |
|
B9A2 |
You cannot create the GAD pair, because the specified volume is a command device. |
|
B9A4 |
You cannot create the GAD pair because no SCSI path is defined on the specified volume. |
|
B9A5 |
You cannot create the GAD pair or perform a swap resync for the pair, because one of the following remote paths is not set:
|
|
B9A8 |
The I/O mode of the specified volume cannot be changed because the volume is not a GAD pair volume. |
|
B9BD |
A configuration of the LDEV in the storage system might have been changed while CCI was running. Restart CCI. |
|
B9C0 |
There are no free resources in the command device. Run the raidcom modify ldev command by specifying "no" for the -command_device option. Then run the raidcom modify ldev command again by specifying "yes" for the -command_device option. |
|
DB89 |
You cannot change the status of the GAD pair, even though a request to suspend or to delete the pair has been received. This is because the volume paired with the specified volume is in an unusable status. |
|
DB8A |
You cannot change the status of the GAD pair, even though a request to suspend or to delete the pair has been received. This is because the volume paired with the specified volume is blocked. |
|
DB8B |
You cannot change the status of the GAD pair, even though a request to suspend or to delete the pair has been received. This is because the volume paired with the specified volume is in an unusable status. |
|
DB8D |
(VSP One B20 series) You cannot change the status of the GAD pair, even though a request to suspend or to delete the pair has been received. This is because the number of remote paths from the storage systems at the primary site to the storage systems at the secondary site is less than the minimum number of remote paths. (VSP One B85) The pair operation failed because communication cannot be normally performed on the remote path between storage systems. Confirm the status of the remote path. The suspension by failure might have occurred in the GAD pair. If you deleted the pair, only the volume that accepted the pair deletion might have been deleted. |
|
FA00 |
You cannot create the GAD pair, because the capacity of the volume that has been specified as the primary volume is larger than the maximum capacity of a GAD pair that can be created. |
|
FA01 |
The operation failed because the specified P-VOL is an external volume mapped for migrating data online, and the cache mode is not Write Sync. |
|
FA02 |
You cannot create or resynchronize the GAD pair, because the storage system cache at the primary site is in one of the following statuses:
|
|
FA03 |
You cannot create the GAD pair, because the remote paths from the storage systems at the primary site to the storage systems at the secondary site are in either of the following status:
|
|
FA04 |
You cannot create the GAD pair, because the emulation type of the volume that has been specified as the primary volume is not OPEN-V. |
|
FA05 |
You cannot create the GAD pair, because the volume that has been specified as the primary volume is a migration volume of a product of another company. |
|
FA07 |
The pair status of the volume that has been specified as the primary volume is not SMPL. |
|
FA08 |
The pair status of the volume that has been specified as the primary volume is not PSUS or PSUE. |
|
FA09 |
There is a pinned track on the volume that has been specified as the primary volume. |
|
FA0A |
You cannot create the GAD pair, because the volume that has been specified as the primary volume is blocked. |
|
FA0B |
You cannot create the GAD pair, because the volume that has been specified as the primary volume is in one of the following statuses:
|
|
FA0D |
The virtual emulation type of the P-VOL is not supported. |
|
FA0E |
You cannot create the GAD pair, because the volume that has been specified as the primary volume is not a virtual volume of Dynamic Provisioning. |
|
FA0F |
The device type of the volume that has been specified as the primary volume is not supported. |
|
FA10 |
You cannot create the GAD pair because the secondary volume is in an unusable status. |
|
FA12 |
You cannot create the pair, because the GAD reserve attribute has been set for the volume that was specified as the primary volume. |
|
FA13 |
The specified volume is being used by TrueCopy. |
|
FA14 |
The specified volume is being used by Universal Replicator. |
|
FA15 |
The GAD pair operation cannot be performed due to one of the following reasons:
|
|
FA16 |
The specified P-VOL or S-VOL is being used by ShadowImage. With the current ShadowImage pair status or pair attribute, you cannot perform GAD pair operations. |
|
FA17 |
The specified volume is being used by Volume Migration. |
|
FA18 |
The specified P-VOL or S-VOL is being used by ShadowImage. With the current ShadowImage pair status or pair attribute, you cannot perform GAD pair operations. |
|
FA1B |
You cannot create the GAD pair, because the information about the virtual storage machine at the primary site disagrees with the one at the secondary site. |
|
FA1C |
The access attribute set by Data Retention Utility for the primary volume cannot be transferred to the secondary volume because Data Retention Utility is not installed in the storage system at the secondary site. |
|
FA1D |
You cannot create the GAD pair, by using the specified secondary volume because of either one of the following two reasons:
|
|
FA1E |
You cannot create the GAD pair, because the primary volume is a command device. |
|
FA1F |
You cannot create the GAD pair, because the secondary volume is a command device. |
|
FA20 |
Internal process is taking time for the specified P-VOL. Retry the operation after a while. |
|
FA21 |
You cannot create or resynchronize the GAD pair, because the differential bitmap area cannot be secured due to either of the following reasons:
|
|
FA23 |
Internal process is taking time for the specified S-VOL. Retry the operation after a while. |
|
FA24 |
You cannot create the GAD pair, because the specified secondary storage system's firmware version does not support GAD consistency groups. |
|
FA25 |
The operation on the GAD pair failed. The T10 PI attribute setting for the primary volume is not the same as for the secondary volume. |
|
FA26 |
The operation failed because the firmware version of the local storage system or the remote storage system does not support GAD pair operations using nondisruptive migration. |
|
FA27 |
You cannot create the GAD pair, because the attribute of the volume specified as a P-VOL is not supported. |
|
FA28 |
You cannot resynchronize or swap-resync the GAD pair in a GAD+UR configuration, because the following conditions are not satisfied (both must be satisfied):
|
|
FA29 |
You cannot create the GAD pair, because the volume that has been specified as the secondary volume is not installed or is a command device. |
|
FA2A |
You cannot create the GAD pair, because the volume that has been specified as the secondary volume is in the intervention-required condition. |
|
FA2B |
You cannot create the GAD pair, because the volume that has been specified as the secondary volume is blocked. |
|
FA2C |
The secondary volume is in an unusable status. If the secondary volume is blocked, recover from the blockade. |
|
FA2F |
The create pair operation failed for either of the following reasons:
|
|
FA30 |
The pair status of the volume that has been specified as the secondary volume is not PSUS or PSUE. |
|
FA31 |
The pair status of the volume that has been specified as the secondary volume is not SMPL. |
|
FA32 |
There is a pinned track on the volume that has been specified as the secondary volume. |
|
FA33 |
You cannot create the GAD pair, because the volume that has been specified as the secondary volume is in one of the following statuses:
|
|
FA35 |
The GAD pair cannot be created due to one of the following reasons:
|
|
FA36 |
You cannot create or resynchronize the GAD pair, because the remote storage system's firmware version does not support pair creation using volumes that are not DP-VOLs. |
|
FA37 |
You cannot create the GAD pair, because the volume that has been specified as the secondary volume is a migration volume of a product of another company. |
|
FA3A |
You cannot create the GAD pair, because the capacity of the volume that has been specified as the secondary volume is larger than the maximum capacity of a GAD pair that can be created. |
|
FA3B |
The GAD pair operation failed because the volume that has been specified as the secondary volume is being used by nondisruptive migration. |
|
FA3C |
The device type of the volume that has been specified as the secondary volume is not supported. |
|
FA3D |
You cannot create the GAD pair, because the attribute of the volume specified as an S-VOL is not supported. |
|
FA3E |
The controller emulation types of the storage systems at the primary site and the secondary site are inconsistent. |
|
FA3F |
The global-active device feature is not installed in the storage systems at the secondary site. |
|
FA40 |
The shared memory that is required to create a GAD pair is not installed on the storage system at the secondary site. |
|
FA41 |
The volume that has been specified as the secondary volume is not installed. |
|
FA42 |
You cannot create or resynchronize the GAD pair, because the storage system cache at the secondary site is in one of the following statuses:
|
|
FA43 |
You cannot create the GAD pair, because the remote path from the storage system at the secondary site to the storage system at the primary site is in either of the following status:
|
|
FA46 |
You cannot create the GAD pair, because the volume that has been specified as the secondary volume is not a virtual volume of Dynamic Provisioning or Dynamic Tiering. |
|
FA48 |
The volume operation failed because the attributes of the P-VOL and the S-VOL (VOL_ATTR displayed by running the raidcom get ldev command) are different. |
|
FA49 |
You cannot create the pair, because the serial numbers of the storage systems for the primary volume and the secondary volume are the same. |
|
FA4B |
You cannot create the pair, because the GAD reserve attribute is not set for the secondary volume. |
|
FA4C |
You cannot create the pair, because no virtual LDEV ID is set for the secondary volume. |
|
FA4D |
No LU path to the specified secondary volume is defined. |
|
FA4E |
You cannot create the GAD pair, because the capacities of the primary volume and the secondary volume are different. |
|
FA4F |
No LU path to the specified secondary volume is defined. |
|
FA50 |
One of the following is incorrect:
|
|
FA59 |
Timeout of communication between the storage system at the primary site and the storage system at the secondary site has occurred due to either of the following occurring:
|
|
FA5B |
You cannot create the GAD pair, because the remote paths from the storage system at the primary site to the storage system at the secondary site are in one of the following states:
|
|
FA60 |
You cannot create a pair, because the remote storage system product or its firmware version does not support the global-active device function. |
|
FA62 |
You cannot create the GAD pair, because no virtual LDEV ID is set for the volume specified as the primary volume. |
|
FA63 |
Failed to create the GAD pair. An external volume for which the Data Direct Mapping attribute is enabled is specified as the primary volume. |
|
FA64 |
Failed to create the GAD pair. An external volume for which the Data Direct Mapping attribute is enabled is specified as the secondary volume. |
|
FA65 |
Failed to create the GAD pair. The Data Direct Mapping attribute of the volume that was specified as the secondary volume is enabled, but the M-DKC firmware version does not support the functionality for mapping volumes in an external storage system with a capacity exceeding 4TB. |
|
FA66 |
Failed to create the GAD pair. The Data Direct Mapping attribute of the volume that was specified as the secondary volume is enabled, but the Data Direct Mapping attribute of the volume that was specified as the primary volume is disabled. |
|
FA67 |
Failed to create the GAD pair. The Data Direct Mapping attribute of the volume that was specified as the primary volume is enabled, but the R-DKC firmware version does not support the functionality for mapping volumes in an external storage system with a capacity exceeding 4TB. |
|
FA6A |
You cannot create or resynchronize the GAD pair because no quorum disk volume is set for the GAD P-VOL and the RCU does not support configurations without quorum disk volume. |
|
FA6B |
You cannot create or resynchronize the GAD pair because the setting of the Add Quorum Disk without LDEV option differs between the primary and secondary storage systems. |
|
FA70 |
The GAD pair cannot be created because the specified mirror ID is the same as the one of a UR pair created using the specified volume. |
|
FA73 |
The GAD pair cannot be created or resynchronized because the remote storage system does not support I/O preference mode when remote path failed. |
|
FA75 |
The GAD pair cannot be created because the volume paired with a VSP One SDS Block volume in a UR pair cannot be used for a GAD pair. |
| FA76 | The creation of a GAD pair failed during VSM auto-configuration due to one of the following reasons:
|
|
FA9C |
The pair operation cannot be performed because the LDEV specified as a P-VOL or an S-VOL is already assigned to the namespace on the NVM subsystem. |
|
FA9D |
A GAD pair cannot be created because one of the LDEVs specified as the P-VOL and the S-VOL is registered as a namespace, and the other is registered as an LU. |
|
FA9E |
A GAD pair cannot be created because the namespace ID or the NVM subsystem ID differs between the LDEVs specified as the P-VOL and the S-VOL. |
|
FA9F |
A GAD pair cannot be created because the LDEVs specified as the P-VOL and the S-VOL are registered as namespaces, and a UR pair has been created using the LDEVs. |
|
FB30 |
The command cannot be executed because the shared memory cannot be accessed. |
|
FB40 |
A GAD pair cannot be created because the virtual storage machine information differs between the specified volume and a volume in the consistency group that contains the specified volume. |
|
FB41 |
You cannot create the GAD pair, because the operation by the consistency group is performed in the consistency group to which the specified volume is registered. |
|
FB42 |
You cannot create the GAD pair, because the operation from the remote storage system or the processing of the suspension by failure is performed in the consistency group to which the specified volume is registered. |
|
FB43 |
You cannot create the GAD pair in the consistency group to which the specified volume is registered, because either of the following volumes exists on the storage system that has the secondary volume:
|
|
FB44 |
You cannot create the GAD pair in the consistency group to which the specified volume is registered, because either of the following volumes exists on the storage system that has the primary volume.
|
|
FB45 |
You cannot create the GAD pair, because the suspension by failure occurs in the consistency group to which the specified volume is registered. |
|
FB46 |
You cannot create the GAD pair, because you specify a value that is out of range as the consistency group ID. |
|
FB47 |
You cannot create the GAD pair, because the number of GAD pairs registered in one consistency group or mirror has reached the maximum. |
|
FB48 |
You cannot create the GAD pair, because you specify a different quorum disk ID from the ID used by the GAD pair registered in the consistency group. |
|
FB49 |
You cannot create the GAD pair, because you specify a different mirror ID from the ID used by the GAD pair registered in the consistency group. |
|
FB4A |
The GAD pair cannot be created or resynchronized because the consistency group contains a GAD pair with a different I/O preference mode when remote path failed. |
|
FB50 |
The pair operation failed because the operation by the consistency group is performed in the consistency group to which the specified volume is registered. |
|
FB51 |
You cannot resynchronize or swap resynchronize the GAD pair, because the operation from the remote storage system or the processing of the suspension by failure is performed in the consistency group to which the specified volume is registered. |
|
FB54 |
You cannot resynchronize or swap resynchronize the GAD pair, because the suspension by failure occurs in the specified consistency group. |
|
FB60 |
You cannot suspend the GAD pair, because the processing of the suspension by the consistency group is performed in the consistency group to which the specified volume is registered. |
|
FB61 |
You cannot suspend the GAD pair, because either of the following volumes exists in the consistency group in the storage system that receives a request to suspend a pair.
|
|
FB62 |
You cannot suspend the GAD pair, because either of the following volumes exists in the consistency group in the paired storage system of the storage system that receives a request to suspend a pair.
|
|
FB63 |
You cannot suspend the GAD pair, because the suspension by failure occurs in the specified consistency group. |
|
FB64 |
You cannot suspend the GAD pair, because the processing of the resynchronization by the consistency group is performed in the consistency group to which the specified volume is registered. |
|
FB65 |
You cannot suspend the GAD pair by the consistency group, because the operation by the volume is performed in the specified consistency group. |
|
FB6E |
You cannot swap suspend the GAD pairs registered to a consistency group by volume. |
|
FB70 |
You cannot delete the GAD pair, because the operation by the consistency group is performed in the consistency group to which the specified volume is registered. |
|
FB71 |
You cannot delete the GAD pair, because the suspension by failure occurs in the consistency group to which the specified volume is registered. |
|
FB80 |
The paircreate command or the pairresync command was rejected for one of the following reasons:
If none of the above applies, contact customer support. |
|
FB92 |
You cannot create or resynchronize the GAD pair, because the differential bitmap area cannot be secured due to either of the following reasons:
|
|
FBB0 |
A request to delete the GAD pair was received, but the pair cannot be deleted because the volume paired with the specified volume is shared with ShadowImage, Volume Migration, or nondisruptive migration. |
|
FBB1 |
A request to delete the GAD pair was received, but the pair cannot be deleted because the volume paired with the specified volume is shared with Thin Image or Thin Image Advanced. |
|
FBE0 |
The command operating on the GAD pair was rejected because the -f data or -f status option was specified for the paircreate or pairresync command. |
|
FBE1 |
The command operating on the GAD pair was rejected because the -SM block or -SM unblock option was specified for the paircreate or pairresync command. |
|
FBE8 |
The command operating on the GAD pair was rejected because the -P option was specified for the pairsplit command. |
|
FBE9 |
The command operating on the GAD pair was rejected because the -rw option was specified for the pairsplit command. |
|
FBEA |
The command operating on the GAD pair was rejected because the -RB option was specified for the pairsplit command. |
|
FBEB |
The command operating on the GAD pair was rejected because the -SM block or -SM unblock option was specified for the pairsplit command. |
|
FC10 |
The command was rejected because the storage system of the specified volume is in one of the following states:
If none of the above applies, contact customer support. |
|
FC12 |
The same operation or a different operation is already being executed. |
|
FC13 |
An operation to suspend the pair is being processed because an error was detected. |
|
FC14 |
You cannot execute the command, because you specify a different consistency group ID from the ID of the consistency group to which the specified volume is registered. |
|
FC16 |
The operation cannot be performed because the pair operation is being performed in a different GAD pair created using the specified volume of the GAD pair. |
|
FC18 |
The operation cannot be performed because a different GAD pair created using the specified volume is in a status that the specified GAD pair operation cannot be performed. |
|
FC19 |
The operation cannot be performed because a different GAD pair created using the specified volume is in a status that does not support data migration. |
|
FC20 |
You cannot create a pair for one of the following reasons:
|
|
FC21 |
You cannot create a pair for one of the following reasons:
|
|
FC22 |
You cannot create a pair for one of the following reasons:
|
|
FC23 |
You cannot create a pair for one of the following reasons:
|
|
FC24 |
You cannot create a pair at the primary site for either one of the following two reasons:
|
|
FC25 |
You cannot create or resynchronize a pair at the secondary site for one of the following reasons:
|
|
FC26 |
You cannot create a pair, because verification of the remote path between storage systems failed in the storage system of the specified volume. |
|
FC27 |
You cannot create a pair, because verification of the remote path between storage systems failed in the storage system of the volume to be paired with the specified volume. |
|
FC28 |
You cannot create a pair for one of the following reasons:
|
|
FC29 |
You cannot create a pair for one of the following reasons:
|
|
FC2A |
You cannot create a pair for one of the following reasons:
|
|
FC2B |
The operation cannot be performed because the storage system is enabling or disabling ALUA mode. Wait a while, and then try again. |
|
FC2C |
The GAD pair cannot be created with the -nocopy option specified because a GAD pair has already been created with the specified volume. |
|
FC2D |
The GAD pair cannot be created because the specified quorum disk ID is the same as the one of a different GAD pair created using the specified volume. |
|
FC2E |
The GAD pair cannot be created because a different GAD pair is already created using the specified secondary volume of the GAD pair. |
|
FC30 |
The pair resynchronization or swap resync was rejected for one of the following reasons:
|
|
FC31 |
The pair resynchronization or swap resync was rejected for one of the following reasons:
|
|
FC32 |
You cannot resynchronize or swap resynchronize the GAD pair for one of the following reasons:
|
|
FC33 |
The GAD pair cannot be resynchronized because the capacity of the primary and secondary volumes is not the same. |
|
FC38 |
A request to suspend a pair was received, but the pair cannot be suspended because the specified volume meets one of the following conditions:
|
|
FC39 |
A request to suspend a pair was received, but the pair cannot be suspended because the volume paired with the specified volume meets one of the following conditions:
|
|
FC3A |
You cannot suspend the GAD pair for either of the following reasons:
|
|
FC40 |
A request to delete a pair was received, but the pair cannot be deleted because the specified volume meets one of the following conditions:
|
|
FC41 |
A request to delete a pair was received, but the pair cannot be deleted because the volume paired with the specified volume meets one of the following conditions:
|
|
FC44 |
The request to delete the virtual LDEV ID forcibly was rejected because the volume of the specified GAD pair is the target volume of nondisruptive migration. |
|
FC49 |
You cannot change the I/O mode because the specified volume is not a GAD pair volume. |
|
FC4A |
You cannot change the I/O mode because the pair is not suspended. |
|
FC7E |
A request to create a pair, resynchronize a pair, or perform a swap resync was received, but the request was rejected because the status of the quorum disk meets one of the following conditions:
|
SSB2 error codes for GAD: SSB1 = B90A
|
Error code (SSB2) |
Details |
|---|---|
|
B928 |
The command was rejected because the volume status is SMPL. |
SSB2 error codes for GAD: SSB1 = B912
|
Error code (SSB2) |
Details |
|---|---|
|
B96D |
The command was rejected because the volume status is SMPL. |