Recovering from the FAILED status

Global Active Device for VSP One Block

Version

10.5.x

File Size

25537 KB

Audience

anonymous

Part Number

MK-23VSP1B011-11

ft:lastEdition

2026-06-23

When the primary storage system and the secondary storage system are connected to different quorum disks, the status of the quorum disk shows FAILED. If this happens, disconnect the storage systems from the quorum disk first, and then replace the external volume for the quorum disk with the new one.

Check the status of the quorum disk.
1. On the primary site storage system, disconnect the connection to the quorum disk.
```
raidcom disconnect external_grp -ldev_id 0x2045 -IH0
```
2. On the secondary storage system, disconnect the connection to the quorum disk.
```
raidcom disconnect external_grp -ldev_id 0x2045 -IH1
```

Confirm that the primary storage system and the secondary storage system are disconnected from the quorum disk.

On the primary storage system, confirm that the connection with the quorum disk is disconnected.

raidcom get path -path_grp 1 -IH0
PHG GROUP STS CM IF MP# PORT WWN PR LUN PHS
Serial# PRODUCT_ID LB PM
1 1-1 DSC E D 0 CL5-A 50060e8007823520 1 0 NML
833333 VSP One B20 series N M

On the secondary storage system, confirm that the connection with the quorum disk is disconnected.

raidcom get path -path_grp 1 -IH1
PHG GROUP STS CM IF MP# PORT WWN PR LUN PHS
Serial# PRODUCT_ID LB PM
1 1-2 DSC E D 0 CL5-C 50060e8007823521 1 0 NML
833333 VSP One B20 series N M

Replace the external volume for the quorum disk with a new one.
1. On the primary storage system, replace the current external volume for the quorum disk with a new one.
```
raidcom replace quorum -quorum_id 1 -ldev_id 1234 -IH0
```
2. On the primary storage system, confirm that the status of the quorum disk is REPLACING.
```
raidcom get quorum -quorum_id 1 -IH0
QRDID : 1
LDEV : 1234
QRP_Serial# : 811111
QRP_ID : M8
Timeout(s) : 30
STS : REPLACING
```
3. On the secondary storage system, replace the current external volume for the quorum disk with a new one.
```
raidcom replace quorum -quorum_id 1 -ldev_id 1234 -IH1
```
4. On the secondary storage system, confirm that the status of the quorum disk is REPLACING.
```
raidcom get quorum -quorum_id 1 -IH1
QRDID : 1
LDEV : 1234
QRP_Serial# : 822222
QRP_ID : M8
Timeout(s) : 30
STS : REPLACING
```
  Note: When the raidcom replace quorum command is executed normally, the quorum disk status changes to REPLACING in a few seconds. If it does not change from FAILED in a few minutes, contact customer support.