The following service information message reference codes describe the classifications of impacts of failures on backup operations for IEA480E message of z/OS® and failures displayed in service processor (SVP).
- Slowdown
- The service information message reference codes indicating that a failure (partial blockage) occurred but the backup operation continues, and the backup cycle might not be maintained due to backup performance degradation. The target service information message reference codes are as follows.
- VSP 5000 series:
- 2120xx, 2193xx, 2194xx, 21bxyy, 21a3xx, 21abxx, 21acxx, 21d0xx, 21d2xx, 3073xy, 3075xx, 2130xx, 2140xx, 2160xx, 2161xx, 2162xx, 2163xx, 2164xx, cf10xx, cf11xx, cf12xx, cf13xx, cf20xx, cf22xx, cf88xx, ffc30x, fffbxy, fff30x, fff40x, fe020x, ffe700, 468xxx, 469xxx, 46axxx, 46bxxx, db4xxx, db5xxx, db6xxx, db7xxx, dbcxxx, dbdxxx, dbexxx, dbfxxx, dfexxx, dffxxx, eb0xxx, eb1xxx, eb4xxx, eb5xxx, eb6xxx, eb7xxx, 43axxx, 43bxxx, 4b6xxx, 4b7xxx, 4baxxx, 4bbxxx, 4bcxxx, 4bdxxx, 4bexxx, 4bfxxx, 4c6xxx, 4c7xxx, 4caxxx, 4cbxxx, 4ccxxx, 4cdxxx, 4cexxx, 4cfxxx, 491000, 760000, 2180xx, 2181xx, 47dxyy, dcf0xx, dcf1xx, dcf2xx, dcf3xx
- VSP G1x00 and VSP F1500:
- 2120xx, 2193xx, 2194xx, 21bxyy, 21a3xx, 21a4xx, 21d0xx, 21d2xx, 3073xy, 3075xy, cf10xx, cf11xx, cf12xx, cf13xx, cf82xx, cf83xx, cf88xx, cf6xyy, cfb0xx, cfdxyy, 32xxyy, 33xxyy, 34xxyy, 35xxyy, ffc2yx, ffc30x, fff2yx, fff30x, fff40x, fffdyx, fe020x, ffe700, df8xxx, df9xxx, dfcxxx, dfdxxx, dffxxx, ef0xxx, ef2xxx, efcxxx, 43bxxx, 451xxx, 453xxx, 454xxx, 455xxx, 461xxx, 463xxx, 464xxx, 465xxx, 46axxx, 491000, 760000, 760400
- VSP E series:
- 2120xx, 2193xx, 2194xx, 21abxx, 21acxx, 21d0xx, 21d2xx, 3073xy, 30750x, 2130xx, 2140xx, cf10xx, cf11xx, cf12xx, cf13xx, cf20xx, cf22xx, cf88xx, cf8a0x, fff40x, fe020x, ffc30x, ffe700, db4xxx, db5xxx, df8xxx, db6xxx, db7xxx, df9xxx, dbcxxx, dbdxxx, dfcxxx, dbexxx, dbfxxx, dfdxxx, dfexxx, dffxxx, eb0xxx, eb1xxx, ef0xxx, eb4xxx, eb5xxx, ef2xxx, eb6xxx, eb7xxx, efcxxx, 43axxx, 43bxxx, 451xxx, 4b6xxx, 4b7xxx, 453xxx, 4baxxx, 4bbxxx, 454xxx, 4bcxxx, 4bdxxx, 455xxx, 4bexxx, 4bfxxx, 461xxx, 4c6xxx, 4c7xxx, 463xxx, 4caxxx, 4cbxxx, 464xxx, 4ccxxx, 4cdxxx, 465xxx, 4cexxx, 4cfxxx, 468xxx, 469xxx, 46axxx, 46bxxx, 2153xx, 2154xx, 491000, 760000
- Stop
- The service information message reference codes indicating that the backup operation needs to be resumed after the backup operation stops due to a failure, and customer support perform the failure recovery work. The target service information message reference codes are as follows.
- VSP 5000 series:
- 3a0xyy, 6620xx, ff4xyy, db8xxx, db9xxx, dbaxxx, dbbxxx, eb2xxx, eb3xxx, ef8xxx, ef9xxx, 43cxxx, 43dxxx, ef4xyy, efd000, ef5xyy, ff5xyy, 1400x0, 140200, ac50xx, 7ff7xx, 7ff8xx, 7ff9xx, 4d1xyy, 4b3xyy, 624000, 624000, 628000, dc0xyy, dc1xyy, dc2xyy, dc4xyy, dc5xyy, dc6xyy, dc7xyy, dc8xyy, dc9xyy, dcaxyy, dce0xx, dce1xx, dce2xx, dce3xx, dcf4xx, dcf5xx
- VSP G1x00 and VSP F1500:
- 3a0xyy, 6620xx, cf89xx, ff4xyy, dfaxxx, dfbxxx, ef1xxx, ef9xxx, 43cxxx, ef4xyy, efd000, ef5xyy, ff5xyy, 1400x0, ac9000, 4d1xyy, 4b3xyy, 624000, 624000, 628000, 7ff7xx, 7ff8xx, 7ff9xx
- VSP E series:
- 3a0xyy, 6620xx, fff70x, db8xxx, db9xxx, dfaxxx, dbaxxx, dbbxxx, dfbxxx, eb2xxx, eb3xxx, ef1xxx, ef8xxx, ef9xxx, 43cxxx, 43dxxx, efd000, ef5xyy, ff5xyy, ac50xx, 7ff7xx, 7ff8xx, 7ff9xx, 4d1xyy, 4b3xyy, 624000, 624000, 628000, 7d0000, 7d0001, 7d0100, 7d0101, 7d06xx, 7900xx
- Possibility of loss of backup
- The service information message reference codes indicating that drives need to be added to the pool because backup might be lost due to pool overflow. The target service information message reference codes are as follows.
- VSP 5000 series:
- 604xxx, 605xxx, 606xxx, 629xxx, 62axxx, 62b000, 660100, 660200, 6610xx
- VSP G1x00 and VSP F1500:
- ffe20x, 601xxx, 604xxx, 605xxx, 606xxx, 620xxx, 625000, 626xxx, 629xxx, 62axxx, 62b000, 660100, 660200, 6610xx
- VSP E series:
- ffe20x, 604xxx, 605xxx, 606xxx, 629xxx, 62axxx, 62b000, 660100, 660200, 6610xx
- Loss of backup
- The service information message reference codes indicating that recovery by reconfiguring a copy configuration is required after backup is lost due to a failure, and customer support perform the failure recovery work. The target service information message reference codes are as follows.
customer support personnel or maintenance personnel will contact the system administrator after completing the maintenance work and notify how long it will take until the backup operation is restored to the normal state.
The system administrator needs to monitor the backup operation until the backup operation is restored to the normal state. Use the following recovery procedure described next.
- Slowdown
- Monitor the backup operation until the backup operation is restored to the normal state.
- Stop
- In the event of a failure of a TrueCopy for Mainframe, Universal Replicator for Mainframe, ShadowImage for Mainframe, or Thin Image pair, recover the pair status, and then resume the backup operation. In addition, monitor the backup operation until the backup operation is restored to the normal state.
- Loss of backup
- Reconfigure the backup environment and resume the backup operation