Client timeouts

Content Platform Tenant Management Help

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Uploading a part of a multipart upload by copying a large amount of data from another object can take some time. If a client times out because an upload part copy operation is taking too long, HCP continues the operation in the background.

Because the connection to the client is broken, HCP cannot report the completion of the upload part copy operation to the client. To see whether the operation has finished successfully, use a GET request with the multipart upload ID to list the parts of the multipart upload. If the operation finished successfully, the part appears in the list. If the operation is still in progress or has failed, the part does not appear in the list.

If upload part copy operations are causing a client to time out, consider increasing the client timeout interval.