Changing your password

Content Platform Tenant Management Help

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If you have an HCP user account, the password for the account is initially set by a tenant administrator. You can change this password at any time, as long as you have browse or read permission for at least one bucket. For security purposes, you should change your password as soon as possible after you receive your account information.

Your password is used to calculate your secret key for use with the S3 compatible API. When you change your password, your secret key also changes.

You can use a few different HCP interfaces to change your password, as long as you have access to those interfaces. When you change your password in one interface, it changes for all HCP interfaces to which you have access.

The next procedure describes how to change your password using the Namespace Browser.

  1. Open a web browser window.
  2. In the address field, enter the URL for a bucket for which the S3 compatible API requires user authentication and for which you have browse or read permission. Use this format:
    For example:
    Either of these events happen:
    • If the tenant does not support AD authentication or the tenant supports AD authentication but the namespace does not support AD single sign-on, the Namespace Browser login page is displayed.
    • If the tenant supports AD authentication and the S3 compatible API is configured to support AD single sign-on, a message is displayed indicating that single sign-on was not possible.

      Click the Console login page link in the message to display the Namespace Browser login page.

  3. On the Namespace Browser login page:
    1. In the Username field, type your username.
    2. In the Password field, type your case-sensitive password.
    3. In the Domain field, if present, select the domain name of the HCP system.
  4. Click Log In.
  5. In the top right corner of the Namespace Browser window, click the Password link.
  6. On the Change Password page:
    1. In the Existing Password field, type your current password.
    2. In the New Password field, type your new password.
      Passwords can be up to 64 characters long, are case sensitive, and can contain any valid UTF-8 characters including white space. To be valid, a password must include at least one character from two of these three groups: alphabetic, numeric, and other. When changing your password, you cannot reuse your current password.
    3. In the Confirm New Password field, type your new password again.
  7. Click Update Password.