Search Console URL

Content Platform Tenant Management Help

Version
9.7.x
File Size
4269 KB
Audience
anonymous
Part Number
MK-95HCPH002-19

Tenant-level users and system-level users specify different URLs to access the Search Console. In either case, access to the Console requires the use of SSL security with HTTP (HTTPS).

Note: If you inadvertently use http instead of https in the URL, the browser prompts you to open or save a file. Cancel out of the prompt and try again, this time using https.

Search Console URL for tenant-level users

To access the Search Console with a tenant-level user account, you use a URL with this format:

https://tenant-url-name.hcp-domain-name:8888

For example, to access the Search Console for the tenant named Finance in the HCP system named hcp.example.com, you use this URL:

https://finance.hcp.example.com:8888

Typically, HCP relies on DNS for hostname resolution. If this is not the case, you need to provide a mapping of the tenant hostname to an IP address for the HCP system. You specify this mapping in the c:\windows\system32\drivers\etc\hosts file (Windows®), the /etc/hosts file (Unix), or the /private/etc/hosts file (Mac OS® X) on the client.

Each line in a hosts file is a mapping of a hostname to an IP address. So, for example, if one of the IP addresses for the HCP system is 192.168.210.16, you would add this line to the hosts file on the client to enable access to the Search Console for the Finance tenant:

192.168.210.16 finance.hcp.example.com

For the IP addresses for the HCP system, see your HCP tenant administrator.