Logging into the Search Console

Content Platform Tenant Management Help

Version
9.7.x
File Size
4269 KB
Audience
anonymous
Part Number
MK-95HCPH002-19
  1. Open a web browser window.
  2. In the address field, enter the URL for the Search Console.
    One of these happens:
    • If all of these are true, you are automatically logged in to the Search Console, and the Simple Search page appears:
      • The tenant is configured to support AD authentication.
      • Your web browser is configured to support single sign-on with AD.
      • You are currently logged in to Windows with a recognized AD user account.

      In this case, no further action is required.

    • If the tenant is configured to support AD authentication but any of the following apply, a message appears indicating that single sign-on was not possible:
      • Your web browser is not configured to support single sign-on.
      • You are not currently logged in to Windows with a recognized AD user account.
      • You are not on a Windows computer.

      In these cases, you need to click Console login page in the message to display the Search Console login page.

    • If the tenant is not configured to support AD authentication, the Search Console login page appears.
  3. On the Search Console login page, if HCP is configured to support AD, take either of these actions in the Domain field:
    • If you’re using an HCP user account, select the fully qualified name of the HCP system.
    • If you’re using a recognized AD user account, select the AD domain in which your user account is defined.
    If HCP is not configured to support AD, the login page does not display the Domain field.
  4. In the Username field, type your user name.
  5. In the Password field, type your case-sensitive password.
    Important: If you’re using an HCP user account, you should change your password as soon as possible the first time you log into the Search Console.
  6. Click Log In.
    The Search Console displays the Simple Search page (shown below) or, if you logged in using a user account that’s defined in HCP and you’re required to change your password, the Account Management page.