Tenant Management Console URL

Content Platform Tenant Management Help

Version
9.7.x
File Size
4269 KB
Audience
anonymous
Part Number
MK-95HCPH002-19

The URL for the Tenant Management Console has this format:

https://tenant-url-name.hcp-domain-name:8000

For example, to access the Tenant Management Console for the tenant named Finance in the HCP system with the domain name hcp‑ma.example.com, you would use this URL:

https://finance.hcp‑ma.example.com:8000

Using a hosts file

Typically, the HCP system uses DNS for system addressing. If this is not the case, you need to provide a mapping of the tenant hostname to an IP address for the HCP system.

You specify hostname mappings in the hosts file on the client. The location of this file depends on the client operating system:

  • On Windows, by default: c:\windows\system32\drivers\etc\hosts
  • On Unix: /etc/hosts
  • On Mac OS® X: /private/etc/host

Hostname mappings

Each entry in a hosts file maps one or more fully qualified hostnames to a single IP address. For example, if one of the IP addresses for the HCP system is 192.168.210.16, you would add this line to the hosts file on the client to enable access to the Tenant Management Console for the Finance tenant:

192.168.210.16 finance.hcp-ma.example.com

The following considerations apply to hosts file entries:

  • Each entry must appear on a separate line.
  • Multiple hostnames in a single line must be separated by white space. With some versions of Windows, these must be single spaces.
  • Each hostname can map to multiple IP addresses.

You can include comments in a hosts file either on separate lines or following a mapping on the same line. Each comment must start with a number sign (#). Blank lines are ignored.

For the IP addresses for the HCP system, contact your HCP system administrator.

Hostname mapping considerations

An HCP system has multiple IP addresses. You can map the tenant hostname to more than one of these IP addresses in the hosts file. The way multiple mappings are used depends on the client platform. For information about how your client handles multiple mappings in a hosts file, see your client documentation.

If any of the IP addresses listed in the hosts file are unavailable, timeouts may occur when you use a hosts file to access the Tenant Management Console.