Administrative responsibilities

Content Platform Tenant Management Help

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You perform tenant-level administrative tasks by using the HCP Tenant Management Console.

Managing user and group accounts

HCP user and group accounts determine whether you can log into the HCP Tenant Management Console or Search Console and which operations you can perform in namespaces. For the Tenant Management Console, they also determine which actions you’re allowed to perform after logging in.

You use the Tenant Management Console to create, modify, and delete user and group accounts. For each HCP user account, you specify whether it is authenticated locally or by RADIUS.

You also use the Tenant Management Console to configure login settings for the Console as a whole.

Maintaining the tenant

HCP system-level administrators create tenants and maintain certain aspects of their configuration. Other aspects of tenant configuration are maintained at the tenant level.

As a tenant administrator, you are responsible for configuring:

  • Tenant contact information
  • The tenant description
  • The tenant permission mask
  • System-level administrative access to the tenant
  • Access to the Tenant Management Console
  • Access to HCP through the management API
  • Access to the Search Console for the tenant

You are also responsible for creating and managing content classes and content properties for the tenant.

Creating and maintaining namespaces

As a tenant administrator, you are responsible for creating and maintaining namespaces. After creating a namespace, you can change most of its properties. You are also responsible for managing search and indexing for the namespace.

In addition to creating and modifying namespaces, you can delete them, but only if they don’t contain any objects.

Note: Users with the allow namespace management property can use the HCP management and S3 compatible APIs to create, view and change the versioning status of, and delete namespaces.

Monitoring the tenant and namespaces

HCP is a self-monitoring, self-healing system that automatically alerts you to any issues you may need to address, for example, a namespace running low on space. The Tenant Management Console enables you to review tenant and namespace activity and take action to address certain issues. Using the Console, you can view:

  • Statistics and graphs showing namespace usage.
  • Messages about tenant and namespace events, for example, configuration changes and searches performed from the Search Console.
  • Messages about security events, for example, attempts to log into the Tenant Management Console with an invalid username.
  • Messages about compliance events, for example, retention class activity and privileged delete operations.
  • Reports of irreparable objects.
  • Alerts warning you of conditions that may need your attention.
  • The progress of replication activity.

You can also have HCP send tenant and namespace log messages to syslog servers, SNMP managers, and specified email addresses.

Additionally, you can generate chargeback reports that can be used as input to billing applications.

Managing namespace access

Managing namespace access entails:

  • Setting the tenant and namespace data access permission masks
  • Setting minimum data access permissions for authenticated and unauthenticated users
  • Configuring the namespace access protocols for client access to each namespace
  • Optionally, setting the IP addresses from which access to the Search Console is allowed or denied

Performing compliance activities

The Tenant Management Console enables you to perform certain activities required for compliance with some local regulations. Using the Console, you can:

  • Create, modify, and delete retention classes
  • Perform privileged delete operations