HCP S Series Node maintenance entails:
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Adding, removing, and replacing hardware components as necessary.
An S Series Node can operate correctly with multiple failed data drives, so failed data drives do not need immediate replacement. The S Series Node issues an alert when the number of failed data drives reaches the threshold at which the drives must be replaced. This threshold depends on the total number of data drives in the S Series Node.
Failed database drives should always be replaced immediately.
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Upgrading the HCP S Series operating system and software when new versions become available.
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Applying hotfixes to resolve specific issues.
To perform any of these activities, you must be an authorized service provider. Customers are not allowed to perform these activities by themselves.
Some maintenance activities are managed from the HCP S Series Management Console or by using the HCP S Series management API. Performing these activities requires a user account with the service role. Only authorized service providers should have user accounts with this role.
While a managed maintenance procedure is in progress, the Management Console displays this message at the top of each page:
Maintenance procedure in progress.
While an OS and software update is in progress, the Management Console displays this message at the top of each page:
Software update in progress.
If you have the administrator, monitor, or service role, you can use the Management Console or management API to see a list of the managed maintenance procedures that have been performed on the S Series Node since the HCP S Series software was last installed or reinstalled. If you have the administrator or service role, you can use the Management Console or management API to see a list of the software update procedures that have been performed on the S Series Node, going back to and including the last installation or reinstallation of the HCP S Series software.
To see the hardware maintenance procedure history list in the Management Console, go to . To see additional information about a procedure, click the gear icon (
) for the procedure.
To see the software update history list in the Management Console, go to .